INFORMATION
Frequently Asked Questions
The FAQ (Frequently Asked Questions) section is a dedicated area on our website where customers can find answers to common questions about our products and services. It is designed to provide quick and easy access to information about topics such as pricing, compatibility, technical support, and more. The FAQ section is organized into categories, making it easy to find the information you need, and each question is followed by a detailed answer that provides all the information you need to know. The FAQ section is regularly updated, so you can be sure that you are getting the most up-to-date information. If you can’t find the answer to your question in the FAQ section, you can always contact our support team for further assistance.
No, we only work with businesses. We provide solutions for companies that use EspoCRM and need additional functionalities to improve their workflow. If you are an individual consumer and would like to use EspoCRM, you can try the free version or contact EspoCRM sales team.
Yes, you will need to register an account and wait for verification before making a purchase. This is to ensure that only legitimate businesses have access to our products and services. After creating an account, our team will verify the information provided and will notify you once the account is activated.
No, you can continue to use the extension after the license period expires, but you will not have access to support or updates. Once the license expires, you can still use the product in its current state, but you will not be able to receive assistance from our support team or download any updates that may have been released.
All personal data is handled in accordance with GDPR regulations. You can find more information about how we process data on our website (insert link here). We take the protection of your personal data very seriously, and have implemented strict measures to ensure that your information is kept secure.
Yes, you will receive an invoice after your purchase. The invoice will be sent to the email address provided during registration and will include all relevant information such as the purchase date, product details and total amount. If you require any additional information or have any questions regarding the invoice, please contact our support team.
Yes, we can provide you with our templates or you can propose your own.
The most convenient solution is the customer portal, which you will have access to after registering an account, however, this is not the only form of communication. You can also use our email address: [email protected].
Of course! If you have an idea, you can contact us through email or create a post on the official EspoCRM forum and tag us. You can also check out the section for extension ideas that we are currently considering.
We recommend using our secure password manager to share your credentials with us. This ensures that your information is protected and kept confidential. Sending credentials through email is not recommended. You can read more here.Â